Duck Volunteer Fire Department Survey
Page One
The Town of Duck Volunteer Fire Department (DVFD) is evaluating its operations as part of a project being conducted by the Fire Chief as part of the Executive Fire Officer Program at the National Fire Academy. In conjunction with this project, we are soliciting community feedback. We would appreciate you taking the following short survey. It should take less than five minutes. You will not be asked to identify yourself and your answers will be kept confidential. Thank you!
1.
I am a (choose up to 3):
Full time resident property owner
Full time resident renting a property
Non-resident property owner
Duck commercial property owner
Duck business owner
Visitor
Other
2.
Have you, a family member, or a close friend worked in the emergency services field (fire, police, EMS)?
Yes
No
I don't know
3.
Have you ever had to call 911 for an emergency in Duck?
Yes
No
4.
If YES to Question 3, how long ago?
Within 6 months
Within 1 year
Within 2 years
Greater than 2 years
I don't know
Does not apply
5.
If YES to Question 3, did you receive the quality of service you expected?
Yes
No
I don't know
Does not apply
6.
If YES to Question 3, did you receive service in a timely manner?
Yes
No
I don't know
Does not apply
7.
If you were to have an emergency in Duck, how long do you think it would take for the DVFD to respond?
Less than 4 minutes
Between 4 and 8 minutes
Between 8 and 12 minutes
Greater than 12 minutes
I don't know
8.
If you were to have an emergency in Duck, what do you think is a reasonable time period for the DVFD to respond?
Less than 4 minutes
Between 4 and 8 minutes
Between 8 and 12 minutes
Greater than 12 minutes
I don't know
9.
I think the DVFD presents itself professionally and represents the Town of Duck well.
Strongly Agree
Agree
Disagree
Strongly Disagree
I don't know
10.
When there is an emergency, I am confident that the DVFD will respond quickly.
Strongly Agree
Agree
Disagree
Strongly Disagree
I don't know
11.
When there is an emergency, I am confident that the DVFD will respond with people qualified to help me.
Strongly Agree
Agree
Disagree
Strongly Disagree
I don't know
12.
The quality of service provided by the DVFD:
Meets my expectations
Exceeds my expectations
Falls below my expectations
I don't know
13.
The DVFD is made up of:
All volunteer personnel
All paid personnel
Mostly volunteer with some paid personnel
Mostly paid with some volunteer personnel
I don't know
14.
Comments:
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