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Dan R's Automotive
Let Us Know How We Are Doing
Your Opinion Does Matter
All 15 Responses Reviewed by Dan and Cathy
.
1.
Were you greeted promptly and treated courteously by our staff?
-- Please Select --
Satisfied
Neutral
Unsatisfied
2.
Do you feel your Service Advisor was acting in your and your family's best interests?
-- Please Select --
They seemed to care a lot and was looking out for my best interests.
They could have been more understanding of my situation.
I do not feel they were acting in my best interests.
3.
Did your Service Advisor effectively communicate the repair work done at your last visit and/or clearly explain the recommended repairs?
-- Please Select --
They did a great job of explaining everything!
They did a decent job explaining. But, he has to remember that I am not a mechanic - explain in layman terms.
They explained the repairs I was in for - but, not the recommended repairs.
They did not explain anything to me.
4.
How would you rate your overall interaction with your Service Advisor?
-- Please Select --
Excellent
Fair
Poor
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