Traffic Radio

1. How do you listen to Traffic Radio? (tick all that apply) Required Question

	Website at www.trafficradio.org.uk
	DAB Radio
	AM/FM temporary services
	Don't Listen

2. Do you listen to our Traffic Radio service in your vehicle? Required Question

	Yes
	No

3. In your vehicle, how do you listen to the Traffic Radio service? Required Question

	Factory fitted DAB digital radio
	Portable DAB digital radio
	DAB radio through mobile phone
	Other (please specify)

4. If you listen, which region(s) do you listen to? (please tick all that apply) Required Question

5. When do you listen to Traffic Radio? (please tick all that apply) Required Question

6. How often do you listen to Traffic Radio:
Before the journey? Required Question

7. How often do you listen to Traffic Radio:
During the journey? Required Question

8. How do you rate the quality and accuracy of the traffic news reports from the Highways Agency? (excluding the Greater London region)? Required Question

	High quality
	Acceptable quality
	Poor quality
	I don't know

9. How do you rate the quality and accuracy of the traffic news reports from Transport for London? Required Question

10. When you listen to Traffic Radio before your journey and it reports disruption or congestion along your intended route, what does that information generally mean to you? (tick all that apply) Required Question

11. When you listen to Traffic Radio during your journey and it reports disruption or congestion along your intended route, what does that information generally mean to you? (tick all that apply). Required Question

12. Does Traffic Radio help you avoid congestion? Required Question

	Yes
	No
	Sometimes
	Not Applicable

13. How do you rate the quality and accuracy of the road work reports? Required Question

	High quality
	Acceptable quality
	Poor quality
	Don't know

14. Overall, how useful do you find Traffic Radio? Required Question

15. How did you first hear about Traffic Radio? Required Question

16. Would you recommend our Traffic Radio service to a family member friend or colleague? Required Question

	Yes
	No

17. Any further comments you would like to add?

18. To allow the Highways Agency to determine region, can you provide the first 4 digits of your postcode? For example MK12 or SW1E.

Unless otherwise stated, the Traffic Radio website does not automatically store or capture personal information.

The system will record your e-mail address and other information only if volunteered to us by you. This shall be treated as proprietary and confidential. It may be used for internal review or to notify you about updates to the Highways Agency website.

This privacy statement only covers the Traffic Radio website at www.trafficradio.org. Links within this site to other websites are not covered by this statement.

	North West
	North East
	Midlands
	South East
	South West
	London
	Don't Listen

	When commuting
	When driving for work purposes (including freight)
	When driving for leisure purposes
	When making a journey on an unfamiliar route
	When driving locally
	When driving long distances
	I listen to Traffic Radio for most journeys
	My listening pattern is random and doesn't depend on the journey
	Don't Listen
	Other (please specify)

	Every day
	Several times a week
	Once a week
	Several times a month
	Once a month
	Less than once a month
	Never

	Every day
	Several times a week
	Once a week
	Several times a month
	Once a month
	Less than once a month
	Never

	It helps determine which route I take
	I may reschedule my departure (later/earlier)
	It means I know what to expect on my journey
	It makes me less anxious about my journey.
	It influences me to use a different mode of transport
	- Used public transport
	- Cycle
	- Walk
	It helps determine my destination
	I may plan a break in my journey to avoid congestion
	I may abandon my journey
	The traffic reports have no impact on my journey
	I don't listen
	Other (please specify)

	It means I know what to expect on my journey
	Makes me less anxious about my journey.
	It helps determine my destination
	Alerted me to congestion/queues ahead
	I would take a detour to avoid the problem if possible
	I would take a break in my journey to avoid congestion
	I may abandon my journey and return to my origin (home/work)
	Changed my destination
	The traffic reports have no impact on my journey.
	Don't listen on journey
	Other (please specify)

	Very Useful
	Useful
	Neither useful nor not useful
	Not useful
	Not at all useful

	Local Press
	National Press
	Advert in a magazine.
	Web search
	Information accompanying my DAB radio
	Recommendation from friend/family
	Recommendation from employer/colleague
	Leaflet
	Other (please specify)