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L.E. Phillips Memorial Public Library Web Survey

Page One
1. Have you visited, called or e-mailed L.E. Phillips Memorial Public Library (LEPMPL) in Eau Claire in the last 6 months?
If "No," please indicate the two main reasons why you haven't used the Library recently.
(After answering the question, go to Question 4.)
2. Which of the following did you do during your last visit to the Library?
3. On a scale of 1 - 5 with 1 representing "Very Unsatisfactory" and 5 representing "Very Satisfactory," how would you rate your overall level of satisfaction with your last visit to the library?
  1 - Very Unsatisfactory 2 - Poor 3 - Average 4 - Good 5 - Very Satisfactory
Level of satisfaction with last visit
4. Have you visited the L.E. Phillips Memorial Public Library website (www.ecpubliclibrary.info) in the past six months?
5. Which areas of the L.E. Phillips Memorial Library website have you visited? (Please check all that apply.)
Did you find what you were looking for the last time you visited the Library's website?
6. How frequently have you used the Library's online catalog (MORE) in the past six months? (Please select the response that most closely reflects your use.)
7. Which of the following social media/content sharing websites do you access regularly?
8.
9. What services and/or materials could LEPMPL offer or offer more of that would encourage you to use the Library or to use it more frequently?  (Select no more than three.)
10. Regardless of whether or not you are currently an active user of the L.E. Phillips Library, we want to know what kinds of materials and services you value.  On a scale of 1 - 5 with 1 representing "Least Important" and 5 representing "Most Important," please rate the following in terms of their importance to you and your family.
  1 Least Important 2 3 4 5 Most Important No Opinion
Adult books
Adult area DVDs
Books-on-CD
Downloadable books
Music on CDs
Children’s books
Children’s DVDs
Video game software
Magazines/newspapers
Evening hours
Sunday hours
Information assistance from staff
Programs for children and teens (such as story hours, summer reading, poetry jams, book clubs, etc.)
Programs for adults (topics such as gardening or scrapbooking)
Other (Please specify below.)
11.
12. Which of the following age groups includes your age?
13. Please indicate your gender.
14. Are languages other than English spoken in your household?
15. Where do you reside?
16.
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