SG Automated Customer Tech Support Survey
Page One
Thank you for taking tech support survey.
It will take only 2-3 minutes to complete. We appreciate your business and value your opinion. We’ll use your opinions to take stock of our service and support and to make improvements.
All your answers are confidential and help us to serve you better.
1.
How did you last contact customer service?
Email
Website contact form
Telephone
Website support forum
Website Sales Chat
Other
2.
If you know your support representative's name, please add it here.
3.
General satisfaction
Very Satisfied
Satisfied
Neutral
Not Satisfied
Very Dissatisfied
N/A
Overall, how happy are you with our tech support?
Overall, how satisfied are you with SurveyGizmo's product?
4.
Please rate our customer service representatives.
Click on the number of stars to rate each item - 5 stars is Best.
Rating
Promptness
Courteous
Helpful
Knowledgeable
Efficient
Understood my needs
5.
Compared to our competitors, would you rate our customer service as ____
Better
The same
Not as good
N/A
6.
From a customer service perspective, would you recommend us ?
Yes
No
7.
Do you have any other comments?
Many people find it helpful to read comments by other SurveyGizmo users. May we share your comments with others?
Yes
Yes but make it anonymous
No
All fields are optional. We will only use your information if you have given us permission above.
First Name
Last Name
Email Address
Job Title
Company/Organization Name
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